Holarae.com
Last updated: 05/02/2026
1. Who We Are
This Privacy Policy applies to Holarae Ltd, a UK limited company providing online SEO services internationally.
Contact: support@holarae.com
2. Data We Collect
We may collect:
- Name, email, business name
- Billing and transaction data
- Website URLs and SEO-related information
- Communications and support messages
- Technical data (IP address, browser, usage)
We do not store full payment card details.
3. How We Use Data
Personal data is used to:
- Deliver and manage SEO services
- Process payments and subscriptions
- Communicate with clients
- Improve services and site performance
- Comply with legal obligations
4. Legal Basis (UK GDPR)
Processing is based on:
- Contractual necessity
- Legitimate business interests
- Legal obligations
- Consent (where required)
5. Data Sharing
Data may be shared with:
- Stripe & PayPal (payments)
- Hosting and infrastructure providers
- Analytics and reporting tools
- Professional advisers where legally required
We do not sell personal data.
6. International Transfers
As we operate internationally, data may be processed outside the UK.
Where required, appropriate safeguards such as:
- UK GDPR adequacy regulations
- Standard Contractual Clauses are used.
7. Data Retention
We retain personal data only as long as necessary, including:
- Contract records
- Tax and accounting records (typically 6 years)
8. Your Rights
You may have the right to:
- Access your data
- Request correction or deletion
- Object to processing
- Withdraw consent
- Lodge a complaint with the ICO
Requests: support@holarae.com
9. Marketing & Communications
You may opt out of marketing communications at any time via unsubscribe links or by contacting us.
10. Cookies
We use cookies for:
- Essential site functionality
- Analytics and performance
- Marketing (where enabled)
Cookie preferences can be managed via browser settings or our cookie banner.
See our separate cookie policy.
11. Security
We apply reasonable technical and organisational safeguards.
No system is completely secure.
12. Children
Our services are not intended for individuals under 18 years of age.
13. Updates
This Privacy Policy may be updated from time to time.
The latest version will always be posted on this page.
14. Contact
📧 support@holarae.com